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term of use

Thank you for visiting www.vizeurope.com - a VIZ MEDIA EUROPE S.A.R.L. site. This Privacy Policy explains how VIZ MEDIA EUROPE S.A.R.L., as data controller, and other VIZ group companies, use information we collect about you and the choices you can make about the way your information is collected and used.

Your use of this website is expressly conditioned on your acceptance of and agreement to be bound by the provisions of this Privacy Policy.

Use of Information

At some of our sites, you can order products, enter contests, vote in polls or otherwise express an opinion, or subscribe to one of our services such as our online newsletters, or participate in one of our online forums or communities. The types of information that may be collected at these pages include: your name, e-mail address, postal address, and telephone/mobile number, your gender and date of birth. We request these details in order to provide the service or product to you (i.e. dispatch prizes, send goodies via email, post, fax or phone), to respond to any queries you may have, to ensure we request and receive the correct consent from you or your parents, and to understand customer trends and patterns.

You also consent to our use of the information you provide to send you details via email, post, fax, SMS or phone of our products and services and the products and services of other companies we think are suitable and may be of interest to you and by submitting your details, you are consenting to such use. However, you always have the opportunity to remove your consent to such use by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your request.

We may on occasion combine information we receive online with other records to enhance our ability to notify you of our products and services that we think will be of interest to you, and by submitting your details and ticking your acceptance of this Privacy Policy, you are consenting to such use. If you do not want to receive these notifications please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. letting us know.

We may ask you for other information, including, but not limited to, your interests, opinions and the way you use the VIZ MEDIA EUROPE S.A.R.L. service to assist us in our initiatives outlined above and to improve our understanding of customer trends and patterns.

We encourage parents and guardians to spend time on-line with their children and to participate in the interactive activities offered on our Sites. If you are a child (a person who is not of legal age to give consent to the collection and processing of their data) and want to register with us, participate in an activity that requires the collection, retention and use of your personal information we will also require that either of your parents or legal guardian consent to the collection, retention and use of your personal data in accordance with the terms of privacy policy, and we will also require your parent’s e-mail address so that we can notify your parent that we have received your personal information. We do not knowingly collect names and e-mail addresses from anyone under legal age for these types of activities without notifying their parents via e-mail and giving that parent the option to remove their child’s e-mail address from the applicable database for that activity.

At some of our sites, you may be able to submit information about other people. For example, you might submit a person's name and e-mail address to send an electronic greeting card and, if you order a gift on-line and want it sent directly to the recipient, you might submit the recipient's name and address. The types of information that may be collected about other people at these pages include: recipient's name, address, and e-mail address. We will only use this information to provide the product or service as requested. We do not send details of products and services to individuals who are only recipients of electronic greeting cards or gifts. We ask that you ensure that you obtain any person’s consent before providing their personal details and that you do not provide information regarding anyone under the age of eighteen. You must not give anyone else’s consent to receive marketing materials from us.

Cookies

When you visit this site we send "cookies" to your computer primarily to enhance your on-line experience. "Cookies" are files which can identify you as a unique customer and store your personal preferences as well as technical information. On their own, cookies do not contain or reveal any personal information. However, if you choose to furnish the site with personal information, this information may be linked to the data stored in the cookies.

We may also collect certain anonymous technical information when you visit many of our web pages such as the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.

We use cookies and technical information to personalise your visit to our site (e.g., to recognise you by name when you return to our site) and to track customer trends and patterns. This helps us improve the design and content of our site for visitors and assists us in our marketing initiatives. Although most browsers are initially set up to accept cookies, you can set most browsers at any time to refuse all cookies or indicate when a cookie is being sent. Please consult the “Help” section of your web browser for more information about how to do this. However, please note that some parts of this site may not function properly if you refuse cookies.

Links

This site may contain links to other web sites ("Linked Sites"). The Linked Sites are for your convenience only, and you access them at your own risk. VIZ MEDIA EUROPE S.A.R.L. is not responsible for the content of the Linked Sites, whether or not VIZ MEDIA EUROPE S.A.R.L. is affiliated with sponsors of the sites. VIZ MEDIA EUROPE S.A.R.L. does not in any way endorse the Linked Sites.

VIZ MEDIA EUROPE S.A.R.L. welcomes links to this site. You may establish a hypertext link to this site, provided that you do so in accordance with our linking terms and conditions, which may be accessed at www.vizeurope.com.

Disclosure of Information

We may share information about visitors to this site in aggregate with relevant persons working for third parties including advertisers, business partners, and sponsors, to understand customer trends and patterns and manage and improve our business relationships. Please be assured that such information will be anonymised so that your identity is protected.

We may share personal information with third parties to administer and process your requests (e.g., when you order a product or service we may share your details with third party financial institutions to process payment for your order). We may also share your details with third parties (such as auditors or legal advisors) to obtain professional advice. You expressly consent to the foregoing uses and may opt out from all or part of the foregoing consent by contacting This email address is being protected from spambots. You need JavaScript enabled to view it.

Agents and contractors who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Policy and not to use the information for any purpose other than to carry out the services they are performing.

Limitation of Liability

Some of our sites contain links to other sites where practices and/or policies regarding personal data may be different from ours. For example, if you "click" on a banner advertisement, the "click" may take you off this web site. This includes links from advertisers, channel sponsors and partners that may use our logos as part of a co-branding agreement. Visitors should consult the other sites' privacy notices as we are not responsible for and have no control over information that is submitted to, or collected by, these third parties.

We sometimes may offer content (e.g., competitions, sweepstakes, or promotions) that is sponsored by or co branded with identified third parties. By virtue of these relationships, the third parties may obtain personal information that you voluntarily submit to participate in the site activity. We are not responsible for and have no control over these third parties' use of this information. However, we will notify you at the time of requesting personal information if these third parties will obtain such information.

We may use a reputable third party to present or serve the advertisements that you may see at this site. This Privacy Policy does not cover any use of information that a third-party ad server may have collected from you.

Contact and Notices

Although absolute security cannot be guaranteed on the Internet, please be assured that we have in place security measures to protect the confidentiality of your information. We will continue to maintain and improve these measures over time in line with legal and technological developments.

In accordance with the provisions of the French Law of January 6, 1978, you can contact us at any time at This email address is being protected from spambots. You need JavaScript enabled to view it. to access and see the personal information we have collected through this site, which relates to you, and as applicable, your children, and to ask us to make any necessary changes to correct, update or delete your information at any time and free of charge. To protect your privacy and security we will take reasonable steps to verify your identity before granting access.

If we decide to change this Privacy Policy, the changes will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We will not use or disclose personal information provided to us in ways that differ from to the ones described above without informing you and providing you with an opportunity to opt-out of these different uses.

If you have any questions or comments about this Privacy Policy please feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Parental Guidance

It is important to us that children can enjoy our sites in a responsible fashion. We, therefore, encourage children to consult with their parents before providing personal information. We also encourage parents to supervise their children's online activities by, for example, adopting parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission.

Private Policy Administrator
c/o Online

VIZ Media S.A.R.L.
8 rue Ambroise Thomas
75009 Paris
France

Tel: +33 (0)1 72 71 53 53

This email address is being protected from spambots. You need JavaScript enabled to view it.

LAST UPDATE July 2017